Effective Date: [21-02-2025]

1. Order Cancellation

• Customers can cancel an order within 24 hours of booking for a full refund.

• After 24 hours, cancellations will be subject to a 50% deduction.

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2. Refund Policy

• Digital services (photo galleries) are non-refundable once delivered.

• Physical products (printed photos, albums) are eligible for a refund only if damaged upon delivery.

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3. Refund Timeline

• Approved refunds will be processed within 7-10 business days.

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4. Contact Us for Refunds
To request a refund, email sales@knatra.com with your order details.